The Plan B for crypto payments

Over the weekend, thousands of Bitcoiners and crypto enthusiasts descended on the small, sleepy Swiss town of Lugano. More specifically, they piled onto a McDonaldโ€™s restaurant.ย 

Perched on Lake Lugano, Mcdonald’s Lugano received countless visits from Bitcoiners keen to trade Satoshis (the smallest denomination of a Bitcoin) for Big Macs, McFlurrys and coffee.

But why were European crypto enthusiasts excited to pay in Bitcoin (BTC) at one of the worldโ€™s most recognizable brands? Well, firstly to demonstrate the Lightning Network, a Layer-2 technology built atop Bitcoin. But also to live up to Satoshi Nakamotoโ€™s promise that Bitcoin is, in fact, an electronic cash system.

The entire McDonaldโ€™s team had been educated and onboarded onto the Bitcoin network just days before the major European Bitcoin and blockchain conference, the Plan B Forum, Tether chief technology officer Paolo Ardoino told Cointelegraph.

The Italian ex-pat gave Cointelegraph an overview of Bitcoin and crypto adoption in Lugano, joking that the hands-on process of educating merchants on how to accept crypto can be time-consuming: โ€œAt McDonald’s, we spend like one week because they have a ton of people working there.โ€

Ardoinoโ€™s company, Tether, orchestrated a broad plan for the economic capital of Italian-speaking Switzerland to adopt Bitcoin and crypto. What commenced as a plan for citizens to pay their taxes in crypto has morphed into a summer school called Plan B, a conference named the Plan B Forum and crypto merchant adoption โ€”ย spearheaded by McDonaldโ€™s.

Cointelegraph investigated Bitcoin and crypto merchant adoption to better understand how countries, regions โ€” or in this case โ€” cities can adopt crypto in a meaningful way. Is it possible, for example, to live on crypto in Lugano?

Over 60 merchants accept crypto in Lugano. Source: PlanB

Ardoino explained that over the past few months, the Plan B team has onboarded over 60 merchants to accept crypto, but growth in merchants and crypto payments is really starting to ramp up:

โ€œBasically when we had 30 merchants before reaching 600 hundred [crypto] transactions. And in the last five days ago we had 600 transactions.โ€

The team at Plan B intends to hit 1,000 merchants accepting crypto by Q2 2022. โ€œWe have a business team that will run around the city,โ€ Ardoino explained. The team onboards more and more merchants and ensures that Lugano becomes the best place to spend crypto in Europe.

Unlike El Salvadorโ€™s top-down approach to Bitcoin, in which the president announced Bitcoin as legal tender and there wasย reportedly little hands-on educational assistanceย for people on the ground, Plan B has the luxury of a team of onboarding personnel.

Indeed, Tether and Plan B have the resources to guide merchants through the crypto onboarding process. Plus, they are able to receive feedback from merchants and update their systems accordingly, Ardoino shared:

โ€œBut also, the problem is the maintenance. We install [the Point of Sale solutions] and then we have people that periodically check in and say, okay, you have problems, get feedback and so on because you know, otherwise you will never work.โ€

True to form, on the first day of the Plan B conference, the onsite pizzeria cheffed by Mauro, had issues with the payment terminal. The Plan B team soon rectified the situation. At Cointelegraphโ€™s hotel, upon arrival, the receptionist said they would accept crypto payments from the following day. Cointelegraph endured paying in fiat for an entire day, before as promised, the hotelโ€™s PoS solution was put to use.

Plan B payment terminal. Source: PlanB

All Plan B merchants accept payments over the colorful payment terminal in LVGA token, Bitcoin Lightning, and Tether (USDT). LVGA is a stablecoin proxy of swiss francs and is available to local residents.

Related:ย Pro-crypto city of Lugano and El Salvador sign economic agreement based on adoption

The merchant partnership is between GoCrypto, a crypto payments company, and Tether. Curiously, Ardoino told Cointelegraph that so far, not a single merchant has rejected the opportunity to accept crypto. The experience is a stark contrast to crypto merchant adoption in the United Kingdom, for example. Ardoino explained:

โ€œIf your neighbor has it and he’s starting to get more people walking around any paying, you know, people can get over there their biases. When it comes to money; people are more prone to come over their biases.โ€

Cointelegraph succeeded in living off crypto during their stay in the Swiss city, barring one exception. Not a single pharmacy accepts crypto (yet), so if you are planning on a visit to Lugano, donโ€™t forget your toothbrush.