Crypto exchanges including Gemini, Binance and Coinbase are home to some of the least happy employees in the industry, according to data derived from Glassdoor โ though some argue the results may be skewed.
A quadrant chart by tech recruitment firm TrueUp โ understood to have collated data from job review platform Glassdoor โ mapped out how crypto firms stack up when it comes to employee happiness versus growth.
27 of the most valuable cryptocurrency firms were placed on TrueUpโs quadrant chart.
The chart shows defunct crypto lender Celsius, crypto exchange Gemini, and crypto trading firm Amber Group with the least happy employees, with data gleaned from 80, 139, and 42 reviews respectively.
Binance and Coinbase also appear on the left side of the chart, with the respective Glassdoor listings showing aย total of 1,257 reviews.
Glassdoor doesn’t have a happiness metric but it does gauge whether the reviewer would recommend the company to a friend, whether they approve of the CEO they worked under and whether the reviewer had a positive outlook for the company.
Binance attributes score to โhardcoreโ values
Speaking to Cointelegraph, a Binance spokesperson explained that the firm seeks to hire candidates โwho can thrive in a truly high-performance environmentโ in addition to being โobsessively focused on delivering for our users.โ
They explained that not every Binance employee is cut out to be โhardcoreโ โ one of the firmโs core values:
โIt also means that sometimes, we have some who are not able to thrive in this unique, brutally fast environment, and we have to accept some negative reviews as a result.โ
โNegative feedback enables us to address problems and weโre on a constant journey to improve our employee experience,โ the Binance spokesperson added.
Cointelegraph also reached out to Coinbase, Moonpay, Bitpanda and 21Shares for comment but did not receive a response at the time of publication. Gemini declined to comment.
Glassdoor concerns
Glassdoor reviews are user-submitted and the information contained is self-reported, which has previously raised concerns about reliability. In 2017, recruiters raised concerns over the legitimacy of Glassdoor data, suggesting that reviews can be easily faked or manipulated.
Glassdoor however states that every review goes through a โmoderation processโ before it is approved to be published on its website.
Neil Dundon, the founder of CryptoRecruit told Cointelegraph that while the Glassdoor data is โspeculative,โ it appears as though employees โbuilding infrastructureโ are more satisfied than those working at exchanges:
โThe sadder employees may not be as fulfilled given they are working in a more speculative/exchange environment whereas the right side are actually building infrastructure for blockchain so these employees may feel they have more purpose in their work.โ
The large staff layoffs amongst top tier firms has likely been factored into the figures, Dundon suggested.
โAcross the industry in general though itโs hard to feel happy in your job when there is underlying insecurity amongst employees with all of the layoffs that have happened over the last year,โ he said.
The silver lining, according to Dundon, is that โthe worstโ may be behind crypto employees now.
Related: Crypto recruitment execs reveal the safest jobs amid layoff season
Meanwhile, the TrueUp chart suggests the โhappiestโ workers in the industry came from Ava Labs โ the team behind the Avalanche blockchain โ cryptocurrency exchange and wallet provider Blockchain.com and Fireblocks โ an institutional digital asset custodian.
Glassdoor data also shows that Alex Mashinsky, the founder and former CEO of the now-bankrupt cryptocurrency lending platform Celsius, was one of the industryโs most disliked CEOs, with only 27% of past and present Celsius employees โapprovingโ of him.
Brian Armstrong and Changpeng “CZ” Zhao, the respective CEOs of Binance and Coinbase, currently have approval ratings of 69% and 65% โ both lower than the average approval rate of technology-based CEOs.
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